Comprehensive guide to claiming GST refunds — covering export refunds, inverted duty structure, excess cash ledger, provisional assessment, and international tourist refunds with step-by-step process, formulas, and common errors to avoid.
Submit refund application on GST portal with supporting documents (invoices, shipping bills, bank realization certificates)
Portal generates acknowledgment within 15 days. If deficient, RFD-03 (deficiency memo) issued
For exports: 90% provisional refund within 7 days of acknowledgment (RFD-04 sanction order)
Officer verifies documents, cross-checks with GSTR-1/3B data, validates BRC/FIRC for exports
Sanction order for remaining 10% (or full amount for non-export). Rejection via RFD-06 with reasons
Payment order issued → amount credited to bank account registered on GST portal within 60 days
| Rule | Subject Matter |
|---|---|
| Rule 89 | Application for refund — forms, documents, and formula for ITC refund calculation |
| Rule 90 | Acknowledgment of refund application — timeline and deficiency memo |
| Rule 91 | Grant of provisional refund — 90% within 7 days for zero-rated exports |
| Rule 92 | Order sanctioning refund — final order, rejection, partial sanction |
| Rule 93 | Credit of refund amount — payment to bank, adjustments against outstanding demands |
| Rule 94 | Order sanctioning interest on delayed refund — 6% per annum |
| Rule 95 | Refund to international tourist (TRS) — pending notification |
| Rule 96 | Refund of IGST paid on goods exported — automatic via shipping bill (Customs) |
Ensure export invoices in GSTR-1 Table 6A match GSTR-3B Table 3.1(b). File amendments if needed before RFD-01.
Bank Realization Certificate needed for services export. Follow up with bank — AD code registered bank only. Alternative: submit eFIRC from EDPMS portal.
Verify SB number (7 digits), port code, and date match exactly with Customs ICEGATE data. Even one digit mismatch blocks refund.
Refund ITC cannot exceed ITC available in GSTR-2B for the period. Check for reversals under Rule 42/43 (common credit). Reduce claim amount.
Refund period must align with GSTR-3B filed period. Cannot claim refund for period where return is not filed. Cannot claim same period twice.
Reply within 15 days with corrected documents. If not replied, application is deemed withdrawn. Re-file fresh RFD-01 after correction.
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