The average number of days it takes a company to collect payment after a sale has been made.
Days Sales Outstanding measures collection efficiency — how quickly a business converts its receivables into cash. A lower DSO means faster collection and better cash flow. High DSO indicates collection problems, lenient credit policies, or customer financial difficulties. DSO is critical for working capital management and varies significantly by industry (B2B services: 45–90 days, retail: 0–5 days). Tracking DSO trends over time reveals deteriorating customer payment behavior before it becomes a crisis.
A B2B company has AR of ₹15,00,000 at month-end. Monthly credit sales: ₹20,00,000. DSO = (₹15,00,000 ÷ ₹20,00,000) × 30 = 22.5 days. Industry average is 35 days, so this company collects faster than peers. If DSO rises to 40 days, it means ₹5,00,000+ additional cash is locked in receivables.
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It depends on your payment terms and industry. If you offer 30-day terms, DSO should be 30–35 days. Over 45 days with 30-day terms indicates collection issues. Industry benchmarks: SaaS/subscriptions: 30–40, Professional services: 45–60, Manufacturing: 40–55, Construction: 60–90.
Strategies: Offer early payment discounts (2/10 net 30), Send invoices immediately upon delivery, Automate payment reminders, Accept digital payments (UPI/cards), Screen customer creditworthiness before extending credit, Implement strict follow-up at 15/25/30 days, and Consider invoice factoring for persistent slow payers.
Money owed to a business by its customers for goods or services delivered but not yet paid for.
The difference between a company's current assets and current liabilities, representing the short-term liquidity available for day-to-day operations.
A report that categorizes accounts receivable or payable by the length of time invoices have been outstanding, typically in 30-day buckets.
The net amount of cash and cash equivalents moving into and out of a business during a specific period.
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