What this screen is for
The record of every document sent or received over the PEPPOL network, with its status — pending, sent, delivered, failed or rejected — and whether it was outbound or inbound. A failed transmission can be retried, a pending one re-checked, and the underlying XML downloaded for any row.
When to use it
Check it after sending, and whenever a customer says an invoice never arrived. Delivered means the receiving access point accepted it. Rejected means it was refused and needs correcting and resending — that will not happen on its own, and until it does the customer has nothing.
What you see on this screen
Seven counters run across the top: Total, Pending, Sent, Delivered, Failed, Outbound and Inbound. The first five count states, the last two count direction.
The table lists one row per transmission:
- Document — the kind of document and its identifier.
- Direction — Outbound with an up arrow, or Inbound with a down arrow.
- Sender — the sending party's PEPPOL ID, with their scheme beneath.
- Receiver — the receiving party's PEPPOL ID and scheme.
- Status — the badge, with the error message beneath where one was returned. That message is usually what tells you which field the receiver objected to.
- Date — when it was transmitted, with the delivery date where it has been delivered.
- Actions — retry a failed transmission, check the status of a pending one, and download the XML for any row.
Filters and actions
Four filters: Status (All Status, Pending, Sent, Delivered, Failed, Rejected), Direction (All, Outbound, Inbound), From date and To date.
Download XML gives you the exact document that was sent, which is what to share with a customer's finance team when they dispute what they received.
Status values
- pending — handed to your access point and still in transit. Nothing is wrong yet.
- sent — despatched onto the network, with no confirmation back from the other side.
- delivered — the receiving access point accepted it. This is the state that means the customer has it.
- failed — transmission did not complete. Retry it.
- rejected — the receiving party refused it. It needs correcting and resending; it will not resolve itself.
Related
- PEPPOL Settings
- Sales Invoices