e-Invoice Logs

A read-only audit trail of every attempt to generate, cancel or look up an IRN, successful or not, with the IRN on success and the government error code and message on failure.

What this screen is for

Every call the app makes to the e-invoice system is recorded here, whether it worked or not. Cards count total, successful and failed attempts. The table shows when each attempt was made, the invoice or credit note it concerned, the action (generate, cancel, look up, or e-way bill from IRN), the outcome, and then either the IRN that came back or the error code and message that did not. Payloads are stored with passwords and tokens removed.

When to use it

This is the first place to look when an invoice has no IRN and nobody knows why. The recorded error message is usually the answer. It is also the audit trail when someone asks what was sent, and when. The screen is read-only.

What you see on this screen

A banner states that every attempt to generate, cancel or look up an IRN is recorded, with the government error message where one occurred, and that payloads are stored sanitised.

Three counters: Total, Success and Failed.

The table has these columns:

  • When — date and time of the attempt
  • Document — whether it was an invoice or a credit note, with its number, linking through to the document
  • Action — what was attempted
  • Status — whether it succeeded
  • IRN / Result — the IRN returned on success, or the error code and message returned on failure

Filters and actions

Search IRN / Ack No. finds a single attempt by the IRN or acknowledgement number. Action filters to All, Generate, Cancel, Get or e-Way from IRN. Status filters to All, Success or Failed. Filter applies what you have set; Clear removes it. There is nothing to edit here and no way to retry from this screen: retries are done from the document's own page.

Status values

The Status column holds one of two values:

  • success — the government system accepted the call
  • failed — it did not, and the reason is in the IRN / Result column

The Action column records which call was made: generate (request an IRN), cancel (withdraw one), get (look one up) and e-Way from IRN (raise an e-way bill from an existing IRN).

Related

  • e-Invoice Setup
  • Generated e-Way Bills

More in e-Invoice & e-Way Bill

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