What this screen is for
A delayed credit is an amount owed back to a customer that has not been formalised yet — an agreed discount, a goodwill allowance, a short delivery. Parking it here keeps the promise recorded until it is applied.
When to use it
When something is agreed with the customer but the paperwork comes later. Converting it produces a credit note, which is what actually reduces their balance.
Related
- Credit Notes — the document a delayed credit becomes