隐私政策

您的隐私是我们的首要任务

在LaabamOne,我们致力于保护您的个人信息和您的隐私权。

最后更新:2026年7月29日

引言

LaabamOne Business Solutions Pvt Ltd("我们"或"我们的")运营LaabamOne ERP平台。本隐私政策解释了当您使用我们的服务时,我们如何收集、使用、披露和保护您的信息。

1. 我们收集的信息

1.1 个人信息

当您注册LaabamOne时,我们收集:

  • 全名和邮箱地址
  • 电话号码
  • 公司名称和业务详情
  • 账单和支付信息
  • 税务识别号(GST、PAN)

1.2 业务数据

在您使用我们平台期间,我们存储:

  • 客户和供应商信息
  • 财务记录和交易
  • 员工和工资数据
  • 库存和产品信息
  • 发票、收据和文档

1.3 使用数据

我们自动收集:

  • IP地址和设备信息
  • 浏览器类型和版本
  • 访问的页面和使用的功能
  • 在平台上花费的时间
  • 日志数据和错误报告

2. 我们如何使用您的信息

服务交付

提供、维护和改进我们的ERP平台和功能

账户管理

创建和管理您的账户、处理付款和处理订阅

客户支持

回应询问、提供技术协助和解决问题

沟通

发送服务更新、安全警报和推广材料(经您同意)

合规

遵守法律义务、税务法规和GST申报要求

分析

分析使用模式并改进我们的服务

3. 我们如何共享您的信息

重要说明

我们不会出于营销目的向第三方出售、出租或交易您的个人信息。

我们可能与以下对象共享数据:

  • 服务提供商: 帮助我们运营的支付处理商、云托管提供商和邮件服务
  • 政府机构: 法律要求时,用于GST申报、税务合规或法律程序
  • 业务转让: 在合并、收购或资产出售的情况下(会提前通知)
  • 经您同意: 当您明确授权我们共享信息时

3.1 Artificial Intelligence (AI) Features

These features are off until you allow them. Nothing is sent to an AI service unless you tap "Allow" on the notice that names exactly what will be sent.

Some optional features use AI to read a document or message you choose and fill in a form for you. When you use one, the file or text you picked is uploaded to our server and passed to OpenAI, L.L.C. (United States) — our AI processing provider — which reads it and returns the extracted values to the app.

Which features use AI, and what each one sends:

  • AI Scan on a sales invoice or quote: the image/PDF you pick, including the customer name, address, GSTIN, item lines and amounts printed on it.
  • AI Scan on a purchase bill: the image/PDF you pick, including the vendor name, GSTIN, bill number, item lines and amounts.
  • AI receipt scan on an expense: the receipt image/PDF you pick, including vendor, date, amount, tax and GSTIN.
  • AI bank-statement analysis: the statement file you pick, including every transaction line and the account number, bank, branch and IFSC printed on it.
  • AI replies in Live Chat: the messages you type and any file you attach, plus your company name and the screen you asked from.

We ask permission separately for each of these features, before anything is sent, and the request names the data that feature will send. You can withdraw permission at any time in Settings → AI features & data; the feature then stops sending anything and asks again the next time you use it. If you never use these features, no data is sent to any AI service, and every one of them has a manual alternative.

We do not keep the file or message you picked after the values have been extracted from it. It is held only for as long as that single request takes and is not saved to our servers afterwards; only the extracted values are returned to the app, and they are stored only if you choose to save the form.

OpenAI processes this data as our service provider in order to return the extracted values. Under the OpenAI API terms that govern this use, OpenAI may process the data only to return that result, is required to protect it, and does not use data submitted through the API to train its models. We do not use it for advertising and we do not share it with any other AI service.

3.2 AI Assistant Connections (ChatGPT, Claude and other MCP clients)

Nothing is connected until you authorise it. You sign in, choose exactly one company, and approve — on a screen that names the application asking and the exact address your approval will be sent to.

Separately from the features above, you can connect an outside AI assistant — such as ChatGPT or Claude — so that it can answer questions about one of your companies. This works the opposite way round from 3.1: instead of us sending a document to an AI service, the assistant you chose asks us for figures and we answer. It reaches us over a standard connector interface (the Model Context Protocol) at mcp.laabam.one.

What a connection can and cannot do:

  • Read-only: every operation an assistant can call only reads. None of them creates, edits, deletes, sends a message, or moves money.
  • One connection, one company: the company is fixed at the moment you approve, and cannot be changed afterwards — not by you, not by the assistant, and not by anything written into a conversation with it. To reach a second company you approve a second, separate connection.
  • What it can read: for that one company only — invoices, customers, products, vendors, bank balances, expenses, profit and loss, and receivables. It cannot list or reach your other companies, and it is never given the name of the database your records are held in.
  • Checked on every request: your permission to open that company is re-verified each time the assistant asks, not once when you connected. If you lose access to a company, the connection loses it at the same moment.

The assistant you connect is not our service provider, and this is the part worth reading closely. Whatever it reads is then handled by whoever operates it — OpenAI for ChatGPT, Anthropic for Claude — under their privacy policy and their terms, not ours. Once figures leave us in answer to a question you asked, they can appear in that conversation and be retained by that provider under its own rules, which may differ from ours. Connect only assistants you are content to give that visibility to.

On our side we store the credential the connection uses, which single company it is fixed to, which of your logins approved it, and when. We do not store your conversations with the assistant, the questions it asks us, or the answers we return.

That credential lasts until you revoke it or it expires, whichever comes first. Nothing about the connection survives revocation except the record that it once existed.

You can see every AI assistant you have authorised, across all of your companies, in Settings → Security → AI Connections, and revoke any of them from there. Revoking takes effect immediately rather than waiting for expiry, and the assistant must ask for your approval again before it can read anything further. Removing a person from a company also ends the connections that person authorised for it.

4. 您的隐私权利

访问

请求我们持有的关于您的所有个人数据的副本

更正

更新或更正不准确的信息

删除

请求删除您的个人数据(受法律要求限制)

限制

在某些情况下限制我们如何使用您的数据

要行使您的权利, 请通过以下方式联系我们 privacy@laabam.one 或致电 +91 73056 41462

5. 数据安全

我们实施行业标准的安全措施来保护您的信息:

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SSL加密

传输中数据使用256位SSL加密

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数据库加密

静态数据使用AES-256加密

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访问控制

基于角色的访问控制和双因素认证

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每日备份

自动备份,保留30天

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入侵检测

24/7监控和警报

ISO/IEC 27001:2022 (ISMS/24M04105)

通过认证的安全管理

6. 数据保留

只要您的账户处于活跃状态或需要提供服务,我们就会保留您的个人和业务数据。账户删除后:

  • 个人数据在30天内删除
  • 财务记录保留7年(根据印度税法)
  • 备份副本在90天内清除
  • 匿名分析数据可能无限期保留

7. Cookie和跟踪

我们使用Cookie和类似技术来:

  • 保持您登录状态
  • 记住您的偏好
  • 分析网站流量和使用情况
  • 提供个性化功能

您可以通过浏览器设置控制Cookie。请注意,禁用Cookie可能会限制平台功能。

8. 儿童隐私

LaabamOne专为业务使用设计,不适用于18岁以下的儿童。我们不会故意收集未成年人的信息。如果您认为我们无意中收集了此类数据,请立即联系我们。

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9. 国际数据传输

您的数据主要存储在位于印度的安全数据中心。如果我们进行国际数据传输,我们会确保采取充分的保障措施,包括:

  • 标准合同条款(SCCs)
  • 数据处理协议(DPAs)
  • 符合GDPR和适用的数据保护法律

10. 政策变更

我们可能会不时更新本隐私政策。我们将通过邮件或平台通知您重大变更。变更后继续使用我们的服务表示接受更新后的政策。

联系我们

如果您对本隐私政策或我们的数据实践有疑问或疑虑:

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地址

LaabamOne Business Solutions Pvt Ltd 马杜赖, 泰米尔纳德邦, 印度