Privacy Policy

Your Privacy is Our Priority

At LaabamOne, we are committed to protecting your personal information and your right to privacy.

Last Updated: November 11, 2025

Information We CollectHow We Use DataData SharingYour RightsSecurity

Introduction

LaabamOne Business Solutions Pvt Ltd ("we", "us", or "our") operates the LaabamOne ERP platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

1.1 Personal Information

When you register for LaabamOne, we collect:

  • Full name and email address
  • Phone number
  • Company name and business details
  • Billing and payment information
  • Tax identification numbers (GST, PAN)

1.2 Business Data

During your use of our platform, we store:

  • Customer and vendor information
  • Financial records and transactions
  • Employee and payroll data
  • Inventory and product information
  • Invoices, receipts, and documents

1.3 Usage Data

We automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and features used
  • Time spent on the platform
  • Log data and error reports

2. How We Use Your Information

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Service Delivery

To provide, maintain, and improve our ERP platform and features

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Account Management

To create and manage your account, process payments, and handle subscriptions

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Customer Support

To respond to inquiries, provide technical assistance, and resolve issues

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Communications

To send service updates, security alerts, and promotional materials (with your consent)

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Compliance

To comply with legal obligations, tax regulations, and GST filing requirements

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Analytics

To analyze usage patterns and improve our services

3. How We Share Your Information

Important Note

We DO NOT sell, rent, or trade your personal information to third parties for marketing purposes.

We may share data with:

  • Service Providers: Payment processors, cloud hosting providers, and email services that help us operate
  • Government Authorities: When required by law, for GST filing, tax compliance, or legal proceedings
  • Business Transfers: In case of merger, acquisition, or sale of assets (with prior notice)
  • With Your Consent: When you explicitly authorize us to share information

4. Your Privacy Rights

Access

Request a copy of all personal data we hold about you

Correction

Update or correct inaccurate information

Deletion

Request deletion of your personal data (subject to legal requirements)

Restriction

Limit how we use your data in certain situations

To exercise your rights, please contact us at privacy@laabam.one or call +91 73056 41462

5. Data Security

We implement industry-standard security measures to protect your information:

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SSL Encryption

256-bit SSL encryption for data in transit

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Database Encryption

AES-256 encryption at rest

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Access Control

Role-based access with 2FA

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Daily Backups

Automated backups with 30-day retention

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Intrusion Detection

24/7 monitoring and alerts

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ISO 27001

Certified security management

6. Data Retention

We retain your personal and business data for as long as your account is active or as needed to provide services. After account deletion:

  • Personal data is deleted within 30 days
  • Financial records are retained for 7 years (as per Indian tax laws)
  • Backup copies are purged within 90 days
  • Anonymous analytics data may be retained indefinitely

7. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep you signed in
  • Remember your preferences
  • Analyze site traffic and usage
  • Provide personalized features

You can control cookies through your browser settings. Note that disabling cookies may limit platform functionality.

8. Children's Privacy

LaabamOne is designed for business use and is not intended for children under 18. We do not knowingly collect information from minors. If you believe we have inadvertently collected such data, please contact us immediately.

9. International Data Transfers

Your data is primarily stored in secure data centers located in India. If we transfer data internationally, we ensure adequate safeguards are in place, including:

  • Standard Contractual Clauses (SCCs)
  • Data Processing Agreements (DPAs)
  • Compliance with GDPR and applicable data protection laws

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the platform. Continued use of our services after changes indicates acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices:

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Address

LaabamOne Business Solutions Pvt Ltd Madurai, Tamil Nadu, India