GDPR Compliance

GDPR Compliance Policy

Laabam One Business Solutions Private Limited ("SAAS") is committed to complying with the General Data Protection Regulation (GDPR) and ensuring the protection of personal data. This GDPR Compliance Policy outlines our practices for handling personal data and our commitment to respecting your privacy rights.

Last Updated: November 11, 2025

Personal Data We Collect

We collect and process personal data in connection with our software as a service ("SAAS") products, including our desktop, mobile, and web applications (collectively, the "Services"). The types of personal data we may collect include:

Identity Data

Name, contact details, and identification numbers.

Contact Data

Email address, phone number, and mailing address.

Financial Data

Payment information, billing details, and transaction history.

Technical Data

IP address, browser type, operating system, and usage data.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent

When you have provided consent for us to process your personal data for specific purposes.

Contract Performance

When processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into such a contract.

Legal Obligation

When processing is required to comply with a legal obligation.

Legitimate Interests

When processing is necessary for our legitimate interests or those of a third party, provided these interests are not overridden by your data protection rights.

Your Data Subject Rights

Under GDPR, you have the following rights concerning your personal data:

1

Right to Access

You have the right to access your personal data and obtain a copy of it.

2

Right to Rectification

You have the right to request that we correct or update inaccurate or incomplete personal data.

3

Right to Erasure (Right to be Forgotten)

You have the right to request the deletion of your personal data under certain circumstances.

4

Right to Restriction of Processing

You have the right to request the restriction of processing your personal data under certain conditions.

5

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transfer it to another data controller.

6

Right to Object

You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

How We Use Your Data

We use personal data for the following purposes:

Provide and Improve Our Services

To deliver our Services, enhance their functionality, and personalize your experience.

Process Payments and Transactions

To handle billing, process payments, and maintain transaction records.

Customer Support and Communication

To send you updates, notifications, respond to your inquiries, and provide customer support.

Marketing Communications

To send you promotional materials and marketing communications (with your consent where required).

Improve and Optimize Platform

To analyze usage patterns, improve our platform performance, and develop new features.

Data Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, use, or disclosure. Our security practices include encryption, access controls, regular security assessments, and data backup procedures. We adhere to industry standards and certifications, such as ISO 27001.

Important Security Notice

We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your data.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. Personal data is securely deleted or anonymized when no longer needed.

Data Transfers

If we transfer personal data to countries outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), to protect the data, in compliance with GDPR requirements.

Complaints

If you believe that we have not complied with GDPR or your data protection rights, you have the right to lodge a complaint with a supervisory authority. In the UK, this is the Information Commissioner's Office (ICO). In other EU member states, you can contact the relevant data protection authority.

Policy Updates

We may update this GDPR Compliance Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be effective upon posting the revised policy on our website or through our Services. We will notify you of significant changes via email or a notice on our website. Continued use of our Services after changes constitutes acceptance of the updated GDPR Compliance Policy.

Contact Us

For questions about this GDPR Compliance Policy or to exercise your data rights, please contact us at:

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Company

Laabam One Business Solutions Private Limited

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Address

Priya Complex 285 A, East Cross Street, opp. Road, Madurai, Tamil Nadu - 625020

GDPR Compliance Policy