Accounting & Bookkeeping

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The average number of days it takes a business to collect payment from customers after a sale is made, also known as Days Sales Outstanding (DSO).

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Average Collection Period (ACP) measures the efficiency of a company's credit and collection policies. A shorter ACP means faster cash conversion and better liquidity. A longer ACP may indicate loose credit policies, inefficient collections, or customers with financial difficulties. Industry benchmarks vary widely — retail typically has 5–15 days, while manufacturing may have 45–90 days. Tracking ACP monthly helps identify trends and take corrective action before cash flow problems develop.

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Average Collection Period = (Accounts Receivable ÷ Net Credit Sales) × 365 days

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A company has average AR of ₹12,00,000 and annual net credit sales of ₹72,00,000. ACP = (₹12,00,000 ÷ ₹72,00,000) × 365 = 60.8 days. If the credit terms are Net 30, this means customers are paying roughly 31 days late on average.

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What is a good average collection period?

It depends on your credit terms. If you offer Net 30, an ACP under 35 days is good. The closer ACP is to your credit terms, the better. Compare against your industry average and track the trend over time — increasing ACP is a warning sign.

How to reduce average collection period?

Offer early payment discounts (e.g., 2/10 Net 30), automate invoice reminders, require advance payments for new customers, tighten credit approval criteria, follow up promptly on overdue invoices, and consider invoice factoring for persistent late payers.

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